Paul Riley Art is committed to protecting your personal information. This is data that can be used to identify you. Your personal data is yours, and we want you to be confident that we are using it responsibly, and that you can tell us to stop using it if you want.
Paul Riley Art is a website devoted to the artwork of Paul Riley. It is a partnership between Paul Riley and his wife Tina Riley who is the Data Controller of your personal information. It is not VAT registered.
Contact details for Paul Riley Art
Coombe Farm Studios
01803 722 26
We are the data controller for your personal data and we will ensure it is used and stored in accordance with the Data Protection Act (1998) , the Privacy and Electronic Communication Regulations (2003) and as of the 25th May 2018, the EU General Data Protection Regulation (EU 2016/679)
This policy may change from time to time – for example, to take into account changes at Paul Riley Art or to reflect changes in regulation or legislation. It was last updated on 7th April 2020.
Updates to this policy will be posted on this page – please check back from time to time. We may also inform you of any changes by email where appropriate.
Further information on data protection regulations and laws can be found here https://ico.org.uk/for-the-public
Why we collect personal information
We only collect and process personal data when its necessary to carry out our business aims for example the delivery of your purchased artwork.
We may collect and process personal data to:
- Provide a service you have requested (e.g.to acquire an artwork)
- Inform you of exhibitions or updates if you have asked for this
- Contact you if we need to obtain or provide additional information (e.g.Your change of address for receiving work or information)
- Keep a record of business-related communications
What personal information do we collect
We may collect and retain information which provides information about you that can identify you.
The type of personal data that we collect and how it is used depends on where and when it is gathered.
Information provided by you:
- When you make a financial transaction with us, e.g. when you purchase an artwork we may collect your name and prefix, gender, email address, contact phone number(s), payment card details, delivery address(s), billing address, and ask you where you heard about us. We will not hold payment information for any longer than it takes to process your transaction.
- When you send an email to Paul Riley Art we will keep your email address for correspondence.
When you visit the website:
- We may collect the following information:
- Automatically populated IP address: a public IP address is a unique number which allows a computer, a group of computers or another internet connected device to browse the internet.
- The logfile records the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.
- This information is collected to help diagnose and manage the website, to audit the geographical make-up of visitors, and to establish how they arrived at the website.
- This is not an exhaustive list and we may retain different types of information for different individuals base on the service we are providing. For information on how long we retain your data for, refer to the ‘how we protect data’ section of this policy.
Information we obtain independently from you:
Your information may be shared with us by independent organisations – for example when work is exhibited at Coombe Farm Studios or Coombe Gallery Dartmouth These organisations will only share information if you have indicated your consent and/or if it is required to complete a contract or booking.
How do we collect personal information
Generally, we collect your information when you decide to interact with us. Here are the ways we collect personal data:
- When you buy an artwork from the website, over the phone or by post.
- When you attend an exhibition in person
- When you complete feedback and send it back to us
- When you sign into our visitor book at Coombe Farm Studios or Coombe Gallery Dartmouth
- When you post something about Paul Riley Art on social media (e.g. Twitter, Facebook or Instagram). We may record the post for us in publicity or for evaluation purposes.
- When you send an email to us
- When you write to us by post
- When you give information to us in person
- Via publicly available information such as: Google, Companies House,
We may collect any of this information from a person acting on your behalf such as a personal assistant or family member.
We may from time to time email you for further information if we are required to update our records or for particular purposes. We will always tell you how we will use any further information received from you.
If you are under 18, please ensure that you obtain your parent/guardian’s consent before you provide personal data to Paul Riley Art Users without such consent are not allowed to provide Coombe with their personal information. You are entitled to choose not to give us certain information, although this may limit the level of personalisation that we are able to offer.
How we use personal information
We may use personal data in the following ways:
In the normal course of running our business, and to provide a service or carry out a contract with you:
- To process payments. Please note that Paul Riley Art does not store any credit card or other payment information once the transaction has been completed.
- To provide the best possible customer service and to help us with internal administration.
- To contact you with important information relating to your purchase, such as confirming your order., Where we have your consent:
Where we have a justifiable reason (including legal obligation and legitimate interest):
- To continue to send you updates via email about what exhibitions are on
- To understand your interests and image preferences so that we can contact you with information that is relevant to you.
- To help us adapt our marketing communications so that they’re more relevant to you.
- To keep our database accurate and relevant, for example, using National Change of Address.
- To detect and reduce fraud and credit risk.
If we are required by law or requested by the police or regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we will do so. We may also disclose personal data to appropriate third parties to assist in anti-fraud checks and investigations.
How we use personal data and keep it accurate
Paul Riley Art will never share, sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent.
We will ask you for your consent to share personal information with other galleries showing Paul Riley’s artwork.
Some of our service providers may have access to your data in order to perform services on our behalf – payment processing is a good example of this. We make sure anyone who provides a service for Paul Riley Art enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.
There may be other instances when we are obliged to share personal data (e.g. if required to do so by the ‘know your donor’ court order) or when requested by the police or a regulatory or government authority investigating illegal activities.
We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. The retention period will vary according to the purpose, e.g. if purchasing an artwork we will typically keep your data for up to 5 years from the date of your last transaction. For further information about how long we will keep your information, please contact Tna Riley the Data Protection manager using the contact details outlined in this notice.
From time to time we may screen our database against recognised data hygiene files such as the National Change of Address file to clean our database or correct inaccurate data. We may also update inaccurate data if the information is available.
If you ask us to update your personal information we will do so. If you ask us to change how we process your personal data e.g. to stop sending direct marketing communications to you, or to remove your details from our database) we will keep the minimum amount of information to confirm your identity and the nature of your request.
How we protect personal data
Paul Riley Art is committed to protecting the personal information you entrust to us.
Personal data stored by us is kept on servers and computers in secure environments on work computers. All storage and data processing applications and the machines used to host them are password protected.
Please note: Paul Riley Art is not responsible for the privacy notices and practices of other websites even if accessed using links www.paulrileyart.com and we recommend that you check the policy of each website you visit and contact its owner or Data Protection Manager if you have any concerns or questions.
Despite all our precautions, no data transmission over the internet is 100% secure. This means we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to the fact that you do so at your own risk.
Personal data is your data and we want to make sure you feel in control of it.
We want it to be easy for you to access and amend the persona information that we hold on you, or request that we stop contacting you.
You can contact us by phoning, emailing, or writing.
Every email we send to you will include details on how to unsubscribe from future communications.
At any time you have the right to ask Coombe to amend or stop how it uses your personal information, including for marketing purposes.
If you would like to see what information we hold about you, you can request full details of personal information we hold about you under the Data Protection Regulation, by contacting Tina Riley the Protection Manager. Please send a description of the information you would like to see, together with proof of your identity to Tina Riley the Data Protection Manager.
You have the right to have any of your personal data that is held by us corrected. If you have any concern about the accuracy of your personal data, please let us know.
If you would like us to remove the personal information we hold about you, please contact us. You have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office – www.ioc.org.uk